Privacy Policy

SDE Studio · 2600TECH I.T. SERVICES · Effective 24 July 2026

This Privacy Policy explains what information SDE Studio (the “App”, “we”, “us”) collects, how we use it, and the choices you have. It covers SDE Studio One (mobile) and SDE Studio Desktop. By creating an account or using the App you agree to this policy.

Information we collect

• Account information — the email address you sign up with, your display name, and (optionally) an avatar image.
• Content you upload — photos, videos, audio, and event details you add to events you create or are invited to.
• Purchase information — when you buy a subscription, the app store you purchased through — Apple (App Store, iOS) or Google (Google Play, Android) — or our payment processor handles the payment and sends us a transaction identifier and the subscription’s status and renewal dates. We never receive your full payment-card details.
• Technical information — basic device and log data (app version, timestamps, error diagnostics) needed to operate and secure the service.

How we use your information

• To provide the App: store and render your events, deliver finished videos, and sync your media across your devices.
• To manage your account, authenticate you, and send verification or security emails.
• To grant and validate subscriptions and entitlements.
• To maintain security, prevent abuse, and comply with legal obligations.

How your information is shared

We do not sell your personal information. We share it only with service providers that help us run the App, under contract and only as needed:

• Apple & Google — in-app purchases and subscription management, on iOS (Apple App Store) and Android (Google Play) respectively.
• Amazon Web Services (S3) — encrypted storage of your media and rendered videos.
• Resend — delivery of transactional email (verification, security, account notices).
• PayPal / payment processors — payment processing for desktop purchases, where applicable.

We may also disclose information if required by law or to protect the rights, safety, and security of our users and the service.

Data retention

We keep your account data for as long as your account is active. Media on an event is retained for the window associated with the event’s tier. Financial and audit records may be retained after account deletion where we are legally required or permitted to keep them; such records are dissociated from your personal identity.

Deleting your account

You can permanently delete your account at any time from within the App — on the events list, tap the settings icon in the top-right corner, then tap Delete account on the Security screen. Deletion is immediate and irreversible: it removes your profile, the events you own and their media, and ends your app entitlements. Content you contributed to other people’s events is transferred to that event’s owner. Subscriptions purchased through an app store must also be cancelled in that store’s subscription settings — your Apple ID (iOS) or your Google Play account (Android) — to stop future renewals.

If you cannot access the App, you can request deletion by email instead. See Delete Your Account for step-by-step instructions and a full breakdown of what is deleted and what is retained.

Security

We use industry-standard measures including encryption in transit, access controls, and encrypted storage. No method of transmission or storage is completely secure, but we work to protect your information.

Children

The App is not directed to children under 13 (or the minimum age required in your country), and we do not knowingly collect their personal information.

Changes to this policy

We may update this policy from time to time. Material changes will be reflected by a new effective date on this page.

Contact

Questions about this policy or your data: privacy@sde-studio.com.